We are seeking a dedicated and highly organised individual to join our wonderful Sensate team as a Part-Time Business Spa Manager.

This role offers the flexibility to work remotely with one morning dedicated to on-site responsibilities at our spa location.

The ideal candidate will possess excellent organisational skills, proficiency and passion in all administrative tasks, and a strong initiative to contribute to the growth of our business.

With a strong passion for people management, customer service, and a love for maintaining order and systems, this role will oversee various aspects of spa operations, including maintenance and equipment management.

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Responsibilities:

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• Administrative Excellence: Execute administrative tasks with precision, including filing, data management, and maintaining organised records.

• Operational Efficiency: Implement and maintain efficient organisational systems to optimise productivity both remotely and on-site.

• People Management: Demonstrate strong people management skills, fostering a positive, supportive work environment and building strong team relationships.

• Customer Satisfaction: Ensure exceptional customer service standards are met, fostering positive client experiences and long-term relationships.

• Booking Systems Oversight: Manage booking systems with accuracy and efficiency, ensuring seamless scheduling and reservation management. Intuitive to implement new systems if needed.

• Maintenance and Equipment Oversight: Oversee maintenance and upkeep of spa equipment, ensuring functionality and safety standards are met to a high standard. Full training will be given.

• Business Growth Initiatives: Contribute innovative ideas and strategies to support the growth and development of the business.

• Social Media Management: Utilise social media platforms to enhance the spa's online presence and engage with the community effectively.

 

Requirements:

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• Excellent organisational skills and attention to detail.

• Proficiency in administrative tasks and programs, other relevant software.

• Strong initiative and a proactive approach to problem-solving.

• Exceptional people management and customer service skills.

• Ability to oversee spa site maintenance and spa equipment effectively.

       Ability to work independently and take initiative.

• Social media savvy with the ability to leverage platforms for business growth. Working knowledge of Wix and other social media platforms preferable

• Availability for long-term commitment and growth with the company.

• Flexibility to work 14-16 hours per week, Monday to Friday, with occasional weekend work required.

 

If you're passionate about organisational excellence, customer satisfaction, and contributing to the growth of this new and exciting spa business, drop us your CV  and and we look forward to welcoming you as an integral part of this team/family.

 

CVs to be in by 18th April.

Role to start early May.